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How to use USMDDirect - Freqently Asked Questions

 

All about USMDDirect
Registration and Logging in
Payments and Claiming for Refund
Payments and Claiming for Refund
Payments and Claiming for Refund
Accounts & Settings
All about USMDDirect

What is USMDDirect?

USMDDirect.com is a leading consumer-centric health portal, where users can interact with qualified Doctors and other community members within seconds.

On the portal USMDDirect.com you can do the following:

1. Live Chat with your Doctors online within seconds
2. Get Specialist Opinion on your Health problems
3. Get a Call from a Doctor on your Phone
4. Get Personalized Diet Plan from experienced Dietitians
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How much do I pay to ask a Question to Doctor?
The price depends on the duration of your Chat package with the Doctor. The shortest chat package is valid for 15 minutes from the time you initiate the chat. It costs US$ 9. The longest package is for 365 days. It costs US$ 199. To see all the packages, Click here >>

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How does USMDDirect work?

A.   Live Chat with Doctors

  1. Sign in/Sign up at your Health Portal – select “Live chat with Doctors”
  2. Write your health question 
  3. Select your package
  4. Start chatting with your Doctor within 10 seconds 

B.   Get a Specialist opinion

  1. Sign in/Sign up at your Health Portal – select “Specialist’s Opinion”
  2. Write your health question
  3. Select your convenient medium - E-Mail or Phone.
  4. Get answer from your Specialist

C.   Get a personalized Diet Plan

  1. Sign in/Sign up to your Health Portal – select “Personalized Diet Chart”
  2. Select the best plan for you. 
  3. Get a call from USMDDirect Dietitian within 30 minutes
  4. Explain your List of favorites to add in your Diet Plan(Dietitian will take care of your target and favorites both)
  5. Receive your Personalized Diet Plan within 48 hours

D.   Get a call from Doctor

  1. Sign in/Sign up at your Health Portal
  2. Write your question and provide the convenient time and phone number to receive the call from a Doctor 
  3. Receive a call at your mentioned time from a Doctor
  4. Get your Medical query answered over the phone by discussing with your Doctor.

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